FAQs about Greenbox Self Storage

How does Self Storage work?

Greenbox offer a range of secure and flexible storage rooms suitable for both household and business customers. You will have access to your individually alarmed room seven days a week. Your space is locked with your own lock ensuring that only you have access to your items.

How much does it cost?

This depends on the size of the space that you need. We have rooms ranging from 16 sq ft to 200 sq ft with prices starting from as little as £9.00 per week. We also have small lockers for even less! Please use our online estimator or ideally speak to a member of our staff to help you get the appropriately sized room.

What’s included in the price?

Everything except that you will need a lock to secure the room and insurance to cover your goods whilst in storage. We can arrange both at competitive prices.

How do I pay?

We invoice on a calendar monthly basis, payable in advance. You can choose to pay by credit or debit card, direct debit or cheque. Sorry – we cannot accept your first months’ payment in cash!

How secure is the Greenbox facility?

We have invested heavily in the latest state-of-the-art technology, including:

  • 24-hour monitored digital CCTV cameras inside and outside of the building
  • Twin alarm system – one for each individual storage unit and one for the building
  • Coded electronic gate and door access to our building, allowing access only with your PIN
  • Fire and smoke detection systems

How long can I keep my room?

You can stay for a minimum of 1 week and for as long as you like.

What are your opening hours?

You can access your goods or speak to staff seven days a week: Mon – Fri 8am-6pm, Sat 8am-5pm and Sun / Bank Hols 10am-4pm.

What size rooms are available?

Our rooms range in size from 10sq ft to a cavernous 200 sq ft with heights varying between 7.5 and 9.5 feet. We also have small lockers measuring approximately 3’x3’x3’.

What about insurance?

When your possessions or goods are in self storage they do need to be fully insured, either by your own insurance policy or through our own Greenbox Self Storage specialist policy. Either way, you must declare the total replacement value of your insured items. If you opt to be covered by your own policy, you will need to provide written proof from your insurance company or broker that your goods are covered whilst in storage at Greenbox.

However, to be included under the Greenbox policy is a simple and easy process arranged instantly on the day for which the cost is £4.30 per £1,000 value per calendar month (includes Insurance premium Tax).

What if I rent the wrong size room?

No problem, you can just rebook and move to a more suitable size. (Subject to availability).

I might need more/less space in the future, what happens then?

Again, no problem. You can easily move to a bigger/smaller room so that you only pay for the space that you really need at any time.

What can I put in my self storage space?

Just about anything except dangerous or hazardous items including chemicals and explosives, highly flammable items including gas and fireworks, perishable foods, live animals or illegal goods.